Zentroride

Privacy Policy

Information We Collect

We may collect the following types of information:

  • Personal Information:
    • Full name, phone number, email address
    • Identity verification documents (if required)
    • Pickup and drop-off locations
  • Ride Information:
    • Booking history
    • Ride type and preferences
    • Trip duration, distance, and fare details
  • Payment Information:
    • Payment method and transaction records
  • Technical Data:
    • Device type, operating system, IP address
    • Location data (with your permission)

How We Use Your Information

  • Facilitate bookings and ride fulfillment
  • Provide customer support
  • Process payments and send receipts
  • Improve service quality and platform performance
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with legal and regulatory requirements

Sharing Your Information

  • Drivers and service partners to complete bookings
  • Payment processors for secure transactions
  • Regulatory authorities when legally required
  • Technology providers supporting our platform

We do not sell or rent your personal data to third parties.

Data Retention

  • Retained only as long as necessary to:
    • Fulfill policy purposes
    • Comply with legal obligations
  • Securely deleted or anonymized when no longer needed

Data Security

  • Secure encryption measures
  • Limited access controls
  • Continuous system monitoring

No system is 100% secure. Users must maintain account security.

Your Privacy Rights

  • Access or update account information
  • Request data deletion (subject to legal limitations)
  • Withdraw location tracking consent via device settings

Contact info@zentroride.com to make requests.

Cookies and Tracking

  • Used to improve website functionality
  • Monitor usage trends
  • Personalize user experience

Manage preferences through browser settings.

Third-Party Links

We are not responsible for privacy practices on external sites. Review their policies separately.

Changes to This Policy

  • Updates communicated through app/website
  • Continued use implies acceptance

Last Updated: 05 May 2025

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