Support

Contact us

Questions about a booking, a payment or your account? Choose the way that suits you.

Reach our team

WhatsApp+971 58 530 3875Message us about a booking or a question.Phone+971 58 530 3875Call us for urgent help with a ride.Emailinfo@zentroride.comFor anything that is not urgent, and for documents.

About a booking

Have your booking reference ready (it looks like ZR-2910-AB12). You will find it in your confirmation email and in My Bookings.

Signed in? Live chat in Help & Support keeps the conversation with your booking, and you can attach a photo or a document. Our team replies there and by email.

My Bookings Help & Support

Partners and chauffeurs

Partners and chauffeurs can message ZentroRide's team from the Partner Portal or the Driver Panel.

Partner sign in Chauffeur sign in Become a partner

Where we are

ZentroRide is based in Abu Dhabi, United Arab Emirates.